Telemedicine

For us, here at Galenus, the TELEMEDICINE project is a project that has a foundation behind it that we have been working on for some time.
Initially, the needs that required this functionality were those of doctors, especially those in specialties related to Medical Imaging. They needed a platform that was easy to access, secure and in line with current legislation regarding the protection of confidential data.

Together with the team at EXPERT IT, we have managed to advance enough on the technology side that we can now announce the launch of the GALENUS Virtual Clinic.

Through GALENUS LINE, the centralised telephony and communication service and patient interaction platform via Microsoft Teams, we can coordinate, organise and plan TELEMEDICINE sessions.

Where do you start your Telemedicine experience?

It is very important that before starting this experience with the doctors who are enrolled in this programme, you carefully read and accept the terms and conditions of the telemedicine service.

This page will provide you with general information on what we want to achieve through the use of technology, patients who have certain needs that can be addressed through advice and prevention following a telemedicine session.

Below are details of how to contact us. Via GALENUS LINE, by calling the single call-centre number 0365 915, or by email to registratura@galenus.ro, or by filling in the form below, the GALENUS team will contact you to initiate a telemedicine appointment.

YOU DO NOT NEED TO CREATE AN ACCOUNT. You don’t need to be experienced in the ways of the internet, or online portals.

We will retrieve all the identifying information needed to register your patient, and generate an electronic file for you that will be kept securely in the GALENUS computer system, while respecting our privacy policy. This electronic record system will be used in the GALENUS medical center, starting 01.01.2020. Any current or future interactions will be reflected in this record. Details here.

Once all these details are identified, we will do the scheduling for the telemedicine session, whereby we will select the Specialty, Doctor, Time when this session will take place.
Please note that for those of you who have already crossed the threshold of Galenus Medical Centre after 01.01.2020, colleagues will update the already existing information. In that case, the electronic file already exists.

You will automatically receive, via SMS and EMAIL, confirmation of the opening of your appointment with a payment link via the secure online card payment system. Only after you confirm the payment, our system will generate a virtual cabinet.

Each patient, for each telemedicine session, will receive UNIQUE, confidential and secure access, together with the doctor selected in the previous steps in the virtual practice.